--- title: "Terms & Conditions | The Solar Broker" description: "The terms under which The Solar Broker provides independent brokering, consultation and site-survey services across Devon & Somerset." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "name": "The Solar Broker", "telephone": "0800 870 8003", "email": "hello@thesolarbroker.co.uk", "image": "/logo.png", "logo": "/logo.png", "address": { "@type": "PostalAddress", "streetAddress": "Ann's Platt, Topsham", "addressLocality": "Exeter", "postalCode": "EX3 0DB", "addressCountry": "GB" }, "areaServed": [ "Devon", "Somerset", "EX", "TQ", "TA", "PL" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "The Solar Broker", "alternateName": "Solar Broker Devon", "inLanguage": "en-GB", "publisher": { "@type": "Organization", "name": "The Solar Broker" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "/" }, { "@type": "ListItem", "position": 2, "name": "Terms & Conditions", "item": "/terms-conditions" } ] }, { "@context": "https://schema.org", "@type": "Organization", "name": "The Solar Broker", "telephone": "0800 870 8003", "email": "hello@thesolarbroker.co.uk", "image": "/logo.png", "logo": "/logo.png", "address": { "@type": "PostalAddress", "streetAddress": "Ann's Platt, Topsham", "addressLocality": "Exeter", "postalCode": "EX3 0DB", "addressCountry": "GB" }, "areaServed": [ "Devon", "Somerset", "EX", "TQ", "TA", "PL" ] }, { "@context": "https://schema.org", "@type": "WebSite", "name": "The Solar Broker", "alternateName": "Solar Broker Devon", "inLanguage": "en-GB", "publisher": { "@type": "Organization", "name": "The Solar Broker" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "/" }, { "@type": "ListItem", "position": 2, "name": "Terms & Conditions", "item": "/terms-conditions" } ] } ] --- Independent by design · Devon & Somerset · Available 24/7 [hello@thesolarbroker.co.uk](mailto:hello@thesolarbroker.co.uk)[0800 870 8003](tel:+448008708003) [![The Solar Broker](/assets/logo-DoooI4Gt.png)](/) [Home](/) Services [ Solar Panels Find out whether solar is worthwhile for your home, how many panels will fit and what the system could realistically generate. ](/services/solar-panels)[ Battery Storage We calculate whether a battery is likely to improve your savings, resilience or use of cheaper overnight electricity, rather than adding one automatically. ](/services/battery-storage)[ EV Chargers Choose a charger that works with your vehicle, electricity supply, solar system and future plans. ](/services/ev-chargers)[ Backup Power & Energy Independence Explore systems designed to keep selected circuits running during a power cut and reduce your reliance on peak-rate electricity. ](/services/gateway-backup-power)[ Drone Surveys Your roof is inspected and measured before we recommend a system, helping avoid unsuitable layouts, overlooked shading and unrealistic generation estimates. ](/services/drone-surveys)[ Free Solar Suitability Consultation A 10–20 minute conversation about your home, electricity use and what you want solar to achieve. You will not be asked to make a decision during the call. ](/services/consultation)[ Grants & Funding Guidance We explain the funding, VAT, export and finance options that may apply to your circumstances, without suggesting that everyone will qualify. ](/services/grants-funding)[ Compare Suitable Installer Proposals Where suitable, we obtain comparable proposals from a small number of installers selected for your property, location and system requirements. ](/services/quote-comparison)[ Support After Installation We don't disappear after install. You keep our direct number and we step in to resolve any aftercare issue with the installer, whenever it comes up. ](/services/aftercare-support) Areas EX · Exeter Postcode [Exeter](/service-areas/exeter)[Exmouth](/service-areas/exmouth)[Barnstaple](/service-areas/barnstaple)[Surrounding Areas](/service-areas/ex-surrounding-areas) TQ · Torquay Postcode [Torquay](/service-areas/torquay)[Newton Abbot](/service-areas/newton-abbot)[Paignton](/service-areas/paignton)[Surrounding Areas](/service-areas/tq-surrounding-areas) TA · Taunton Postcode [Taunton](/service-areas/taunton)[Bridgwater](/service-areas/bridgwater)[Yeovil](/service-areas/yeovil)[Surrounding Areas](/service-areas/ta-surrounding-areas) PL · Plymouth Postcode [Plymouth](/service-areas/plymouth)[Saltash](/service-areas/saltash)[Tavistock](/service-areas/tavistock)[Surrounding Areas](/service-areas/pl-surrounding-areas) Our Work [Our Work](/our-work)[Case Study](/case-study) About [About](/about)[Reviews](/reviews) [Contact](/contact) [0800 870 8003 ](tel:+448008708003)[Book your free consultation](/book) 1. [Home ](/) 2. Terms & Conditions Legal # Terms & Conditions These terms cover the use of the The Solar Broker website and the free consultation and brokering services we provide. Last updated: July 2026. ## Our role The Solar Broker is an independent broker and advisor. We do not carry out the installation ourselves. Once you choose an installer from our vetted panel, the installation contract, workmanship guarantee and manufacturer warranties are between you and that installer. ## Fees The initial phone consultation and site survey are free of charge to the homeowner. We are paid a fixed commission by the installer if you go ahead, the same rate across every installer on our panel, so our advice remains impartial. ## Advice Our recommendations are based on the information you provide, the site survey we carry out, and the design produced in professional paid-for software. Energy generation and savings figures are projections, not guarantees, actual performance depends on weather, usage, tariff and property factors. ## Insurance The Solar Broker holds £1 million Public Liability covering our broker and survey activities. Our surveying team is DBS Certified. All recommended installers are MCS certified and carry their own professional insurance. ## Cancellation You may cancel a booked consultation at any time by calling 0800 870 8003. Cancellation terms for the installation contract are set by your chosen installer and will be provided in writing before you sign. ## Governing law These terms are governed by the laws of England & Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England & Wales. ![The Solar Broker](/assets/logo-DoooI4Gt.png) Independent solar advice for homeowners across Devon, Somerset and south-east Cornwall. You pay us nothing; every installer pays the same fixed fee if you choose to proceed. Based in Topsham, Exeter, and covering homes across the stated EX, TQ, TA and PL postcode areas. Not sure whether your postcode is included? Call us and we will confirm before you book. [0800 870 8003](tel:+448008708003) [hello@thesolarbroker.co.uk](mailto:hello@thesolarbroker.co.uk) Ann's Platt, Topsham, Exeter EX3 0DB Services [Solar Panels](/services/solar-panels)[Battery Storage](/services/battery-storage)[EV Chargers](/services/ev-chargers)[Backup Power & Energy Independence](/services/gateway-backup-power)[Drone Surveys](/services/drone-surveys)[Free Solar Suitability Consultation](/services/consultation)[Grants & Funding Guidance](/services/grants-funding)[Compare Suitable Installer Proposals](/services/quote-comparison)[Support After Installation](/services/aftercare-support) Service Areas [EX, Exeter](/service-areas/exeter)[EX, Exmouth](/service-areas/exmouth)[EX, Barnstaple](/service-areas/barnstaple)[EX, Surrounding Areas](/service-areas/ex-surrounding-areas)[TQ, Torquay](/service-areas/torquay)[TQ, Newton Abbot](/service-areas/newton-abbot)[TQ, Paignton](/service-areas/paignton)[TQ, Surrounding Areas](/service-areas/tq-surrounding-areas)[TA, Taunton](/service-areas/taunton)[TA, Bridgwater](/service-areas/bridgwater)[TA, Yeovil](/service-areas/yeovil)[TA, Surrounding Areas](/service-areas/ta-surrounding-areas)[PL, Plymouth](/service-areas/plymouth)[PL, Saltash](/service-areas/saltash)[PL, Tavistock](/service-areas/tavistock)[PL, Surrounding Areas](/service-areas/pl-surrounding-areas) Company [About us](/about)[Accreditations](/accreditations)[How we compare](/comparison)[Our Work](/our-work)[Reviews](/reviews)[Contact](/contact) Legal [Privacy Policy](/privacy-policy)[Terms & Conditions](/terms-conditions)[Complaints Procedure](/complaints)[Cookie Policy](/cookie-policy) © 2026 The Solar Broker. All rights reserved. £1 million Public Liability · DBS Certified · Installers registered with EPVS [Call](tel:+448008708003)[Book your free consultation](/book)